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Senior Solution Architect – Berkshire – Neg – Permanent (ref-478)

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Leading company in the Lead-to-Cash Apps, developing specialist suites of products in the CPQ and contract management markets is looking to expand the UK team with a Senior Solution Architect.

As the Senior Solutions Architect you will be responsible for:

  • Ensuring solution is scalable and meets overall business requirements
  • Act as the liaison between Functional team, Technical team, Business Functions, and System Integrators to drive implementations
  • Be recognised as the functional expert in CPQ and/or Contract Management domain
  • Conduct Solution Architecture reviews with the project teams prior to design and development
  • Provide mentoring and supervision of developers
  • Work with offshore teams when required
  • Participate in both pre-sales activities and internal initiatives as required

You should have a proven back ground with project implementations related to Quote-to-Cash, ERP or CRM and architected a number of solutions in one of these areas for a consulting organisation.

You will be highly proficient in SaaS / Cloud computing together with deep knowledge of the enterprise application space.

Strong Technical background, Analytical, and Problem-solving skills are required and you must possess strong communication and interpersonal skills for this customer facing role

Additional experience preferred:

  • Salesforce Architecture (or other major CRM platform)
  • Integration Technology CPQ or Contract management experience
  • Agile or Waterfall methodology
  • Awareness of web, database, and object oriented software technologies,
  • General experience in hands on design, PoC, development, configurations, testing and other implementation activities
  • You will preferably have worked in a Software house or Tier 1 Consulting environment.

To apply for this role email rod@resourceondemand.com or contact us on 020 8123 7769 (quoting the reference number above).

 


Learning the smart way

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Classroom or formal learning sessions seem to becoming a thing of the past, as cloud is paving the way for more interactive learning techniques. I am sure we have all experienced those stuffy classrooms situations, bulk brought sandwiches that have seen better days and swapping small talk over extra strong coffee, but we are now seeing workplace training delivered the smart way – via the cloud.

As we see the work environment changing and the adoption of remote teams, so trainingcompanies are having to wise-up to how they deliver training en-mass, whilst allowing employees to take control of their own learning experience. Theresa Durrant, Head of Operations at Resource On Demand, said this “Self-service learning allows employees to break their learning down into more bite-sized chunks. They can gain access to their training material in an environment and at a time that is convenient to them. Long gone are the days, when we would see half of the office out on a training session, which can be highly disruptive to the productivity of the company and for its individuals”.

Research shows, that interactive learning is also key when it comes to delivery of training. Unfortunately many training programmes are often one-size fits all, but we recognise that everyone learns at different rates and usually relate to a variety of materials. Training that includes as many different materials as possible, such as short videos, formal presentations, online questionnaires, role play, online collaboration, mobile apps to list a few, tend to be more successful than those that have only one type of approach.

Durrant went onto say “We encourage our employees to access their training material online, and by providing them with a variety of different materials. As a result, individuals are more incentivised to learn, as they work at a pace that suits them and with materials and devices they are familiar and comfortable with”.

Previously, momentum of training would have been a big issue for companies, as they struggle to encourage individuals to continue their workplace learning. But with the rise of trends like ‘gamification’, it is becoming easier to encourage employee buy-in. Using technology to publicly reward employees who complete training modules is a great way to encourage them to continue on their learning path; whilst using friendly competition encourages the people around them to also start their learning journey, which is usually the hardest hurdle to cross.

A big plus for the cloud way of learning, is that it gives individuals a channel to supply feedback and have their say, again great for continued motivation. Plus, the cloud material means that changes and improvements can be implement very quickly, with little additional cost to the company, ensuring that your training programmes are always effective and relevant for the target audience.

 


Salesforce.com™ Consultant – London / Dublin with travel – £40k to £50k – Permanent (ref-477)

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We are seeking a talented Salesforce.com™ Consultant with experience on end-to-end delivery of Salesforce.com CRM projects for large and complex environments.

This role will be either be based in London or Ireland, travel will be required

As the Salesforce.com™ Consultant your main responsibilities will include:

  • Responsible for application configuration and customization based on business requirements
  • Architecting solutions
  • Data Migration from existing system applications
  • Integration of Salesforce.com CRM to other systems such SAP
  • Client interaction in understanding business requirements and working with client member in delivering the project
  • Working with other members of larger offshore teams to deliver projects
  • Lead technical discussions with client and take ownership for delivery of module(s)

Essential Salesforce.com™ Consultant IT skills:

  • Knowledge of enterprise systems: Salesforce.com CRM
  • Experience with Enterprise Integration and load tools, including Cast Iron
  • Previous SFDC implementation experience
  • Previous experience with a professional consulting organisation

Other keys skills must include:

  • Knowledge of the pharmaceutical industry
  • Flexibility and willingness to travel nationally
  • Excellent analysis skills and the ability to develop processes and methodologies
  • Excellent presentation and communication skills
  • Team player with strong communication and interpersonal skills

To apply for this role email rod@resourceondemand.com or contact us on 020 8123 7769 (quoting the reference number above).

 


Pre Sales / Marketing Executive – Yorkshire – £15k to £25k – Permanent (ref-476)

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Our client are looking for a confident, articulate and organised person with strong interpersonal skills to fulfil the essential role of Pre Sales Executive.

The ideal candidate will be highly motivated, an excellent communicator and can work well within a cooperative and friendly team environment.

The primary focus of the role is to work with the Sales and marketing team to assist in the development and execution of a dynamic lead generation programme to drive good quality qualified leads into the sales pipeline.

The role also includes a wide variety of marketing tasks and office administration. There is significant opportunity to progress in this role and beyond as the company grows. Training is provided within a structure career development procedure, with further rewards upon completion.

Key skills and responsibilities of a Pre Sales Executive include:

  • Communication: utilising social tools like LinkedIn and Twitter; identifying potential prospects using initiative and creativity, SEO research; disseminating information to potential clients through email or social based tools; engaging professionally with potential clients via phone or email to discuss their business needs and initiatives; working closely within a small sales and marketing team to best target and communicate lead information
  • Product Knowledge: building a strong knowledge of the client’s key SaaS / Cloud products and services in order to facilitate the sales process.
  •  Campaign management: initiating new lead generation campaigns; planning and executing email and on-line marketing programmes, which will incorporate development of campaign themes, writing marketing copy, developing email templates, managing list development, tracking results, and directing follow-up actions; writing Blogs, Tweets and promotional material.

To apply for this role email rod@resourceondemand.com or contact us on 020 8123 7769 (quoting the reference number above).

 


Force.com Developer – South Wales, North East & Home Counties – £40k to £70k – Permanent (ref-475)

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Our client is seeking an experienced Force.com Developer to help continue their recent migration on to Salesforce.com.

As the Force.com Developer your responsibilities will include:

  • Extend and maintain current Salesforce.com CRM implementation and develop new functionality
  • Planning, estimating, and continuously improving code quality, systems design and process
  • Work with the business to understand and implement complex functionality with a focus on user experience
  • Work in an Agile environment
  • Work with geographically distributed teams

Essential Skills & Experiences should include:

  • Experience in software development
  • Experience in Force.com / salesforce.com development / implementation
  • Certified Force.com Developer (Dev 401) would be advantageous
  • Experience with Service Cloud, Integration and Deployment or similar experience in other platforms
  • Have the ability to dig into business requirements, have a pro-active attitude, sense of ownership and precise analytical skills
  • Be able to work under pressure and against tight deadlines and will need to be pragmatic but intelligent design decisions.
  • Can work closely with business stakeholder’s to figure out requirements and translate them to technical solutions
  • Experienced in the full software project life cycle

Core Skills:

  • Apex
  • Visualforce
  • Unit Testing
  • HTML
  • Javascript
  • Ajax

Complimentary Skills:

  • C#
  • SQL
  • TDD
  • Agile
  • Continuous Integration
  • Jira
  • Wiki

To apply for this role email rod@resourceondemand.com or contact us on 020 8123 7769 (quoting the reference number above).

 


7 Signs of a Good Recruiter

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As a job seeker it can often be confusing and frustrating when it comes to using external agencies. So how do you go about selecting the right agency to partner with, when it comes to making your next career move.

1. Setting benchmarks

Firstly, you need to know that your recruiter is going to add value to your job search. From the outset they should be honest and upfront with you, establishing a benchmark for what roles will be of interest and how best to submit your CV.

2. The bad as well as the good

Whilst some recruiters can shy away from delivering negative feedback, to the point that you never hear from them again – the sign of a good recruiter are those that are willing to discuss negative comments as well as the good. Good recruiters understand the importance of learning from past mistakes and will be invested in helping you to improve your application skills so that you don’t continue to repeat them.

3. Nothing wrong with a past

If you have identified a company that you would consider working for, you should try to establish if your recruiter has successfully placed people with them previously. Past success with the company in question will be useful in establishing if your recruiter has some influence and the right connections to make sure your application will make it to the right people within the organisation.

4. No gaps, please

salesforce recruitmentRecruiter history with a company, is particularly important when it comes to filling in the gaps in your knowledge and research. We all know that competition can be fierce on the job market, and that researching a company ahead of your interview is paramount in showing competitive advantage, but a good recruiter who has a solid relationship with their client should be about to furnish you with useful information and insights into the company that go beyond what is mentioned on their website. This will include the cultural makeup of the company, along with information on the types of people they hire.

5. Who needs a job description?

Whilst a job description is useful in identifying some of the skills needed for a role, they often do not allow for individual personalities that might be able to offer more than just technical skills, and end up just looking like a shopping list. A good recruiter will have already established a relationship with key players within an organisation, to the extent that they will know what personalities will get on well, and those that will clash. Plus they would have taken the time to understand the cultural set up and the company motivation factors for hiring.

6. Been there, got the T-shirt

Whilst your recruiter does not have to know everyone personally within an organisation, it is helpful if they have been on-site, or at least to one of the company sites. It is amazing how much you can learn from an organisation by observation, such as how the teams interact and the company ethos, which again cannot be learnt from a job description or website.

7. A recruiter is for life

If you are fortunate enough to land that dream job, it can often be the case that you never hear from the recruiter beyond the first three months of employment. However, good recruiters are those that are interested in your long term aspirations and will continue to support you beyond the initial honeymoon period.

Spare a thought

Whilst job hunting can be all consuming, please spare a thought for your recruiter. It can be easy to shoot them down in flames when they don’t provide feedback immediately, or fail to find you, your next placement, but more often than not your recruiter is putting in a lot of effort behind the scenes for very little recognition;

- So, if you recruiter maintains contact with you – despite not giving you feedback on your application, the chances are they have not received feedback from the company in question.

- If, your recruiter manages to secure you lots of interviews, that do not go beyond the first stage, have you been really honest about your level of skills.

- If you fail to show up for an interview without a justifiable reason, consider what your recruiter might have been through to get you to interview stage in the first place.

- If you are inconsistent with your salary or job expectations, consider how this might jeopardise the recruiters relationship with their client.

 


Salesforce.com CRM Lead – Surrey – £40k to £45k – Permanent (ref-462)

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We have a requirement for a Salesforce.com CRM Lead, based in Surrey.  This position is responsible for maintaining and expanding upon the current Salesforce.com™ instance; and all integrated business systems through sales, customer support, marketing, finance & operational business units.

This role will be suitable for someone who is looking for a challenging advanced administration / development role, looking to improve, influence and automate complex business processes and workflows.

You will manage the overall design and layout of the Salesforce.com™ application and all integrated business systems, providing day to day, administrative, project and operational support to end-users through multiple teams, business units and locations.

As the Salesforce.com CRM Lead, your skills should include:

  • Salesforce.com™ certification beneficial but not essential
  • Experience of administering and customising CRM Systems
  • Salesforce.com CRM experience essential; sales & service cloud
  • Salesforce.com platform & development experience beneficial; APEX programming language including Visualforce and sites
  • Strong functional knowledge of CRM and sales, customer support automation processes.
  • Demonstrated experience in a highly customised Salesforce.com™ environment
  • Administering and customising Salesforce.com™ Platform essential; workflows, automation and integration

To apply for this role email rod@resourceondemand.com or contact us on 020 8123 7769 (quoting the reference number above).

 

 


Customer Company Tour Highlights

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The ROD team had a great day at the Customer Company Tour last Thursday, meeting up with many familiar faces and making a few new acquaintances along the way.

If the name did not give it away, then to reiterate, this years’ Salesforce.com tour saw us deviate from an emphasis on consulting. Instead, it focused on products and mobile business apps, in an event that was clearly aimed at businesses, and for business of all sizes.

Salesforce.com’s COO, George Hu, kicked off the event with a great keynote speech. Plus there were breakout sessions galore, enough to tickled even the seasoned ‘taste buds’.

ROD’s Director, Theresa Durrant, popped along to a few of the sessions, taking in a great demo by Quinto Wall, about how salesforce is leveraging the power of mobile business apps, by making them more accessible to businesses, and faster.

Plus, the ‘Introduction to Visual Force Pages’, was a great hands-on experience for those wanting to find out more. And, if you missed out on these, then you could always collect your three free Apex and force.com workbooks.

The Developer Theater also proved popular, with plenty of useful tips, tricks about best practice guidance…if you were lucky enough to get a seat, or at least a good standing room only spot, that is. Let’s not forget the mini hacker hubs, which were heaving, throughout the day.

Salesforce Customer Company Tour GuidedogAnd if the sun, or a tasty barbecue were not enough to tempt you into a fun mood, then there was certainly one corner that guaranteed to put a smile on your face, as event go-ers interacted with ‘man’s best friend’. The sensory Tunnel for the guide dogs, proved the biggest hit of the day, as we frequently witnessed people being led around the venue, blindfolded. Hopefully, our four legged friends, were rewarded with a juicy bone for all their efforts.

If you missed the keynote speech, you can catch up here.

 


E-Business Suite Consultant – London – £58k – Permanent (ref-461)

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Leading Oracle partner are looking for experienced professionals to join the consulting team working with clients to address BI needs, streamlining business tasks in sales, marketing, HR, procurement, financials, and supply chain management.

As the E-Business Suite Consultant, you must have a finance background preferably with a relevant qualification and experience working in a finance business area.

You should have Functional expertise such as:

  • Full lifecycle experience in all aspects of an Oracle E-Business suite implementation or upgrade project inc.- requirements gathering, functional design documentation, training, user acceptance testing and deployment activities
  • Oracle Applications 11i and Release 12 experience in one of the following areas:
  • GL, Accounts Payable / Receivable, FA, Cash Management, Project costing and billing
  • Projects Oracle BI Application with experience in Financial, HR, Order Management, Supply Chain or Sales Analytics

To apply for this role email rod@resourceondemand.com or contact us on 020 8123 7769 (quoting the reference number above).

 


System Administrator (non-profit sector) – UK Wide – Negotiable – Contract/Permanent (ref-458)

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Our client, a not-for-profit organisation, are looking for Systems Administrations to , provide user support, general systems administration, plus identifying and implementing system and process improvements.

As Salesforce.com ™ Administrator you will be responsible for the following:

  • Day-to-day administration of Salesforce.com CRM, customisation and data integration
  • Collaboration with users and management in defining, analysing and designing of new processes and systems
  • Providing a high level of user support to internal clients
  • Work with the CRM administrator and functional departments to ensure the support documentation is kept up to date
  • To assist and develop the salesforce.com CRM training program
  • To train non-technical stakeholders in the use of salesforce.com CRM
  • Delivering value to the business
  • To play a key role in the team and be dynamic

Your IT skills must include:

  • Database and reporting skills
  • Understanding of data concepts and data manipulation
  • Excellent understanding of: profiles, permissions, security settings, validation rules, workflows, reports and dashboards
  • Previous experience working in a Salesforce.com CRM Administration / Business Analyst role

In addition, you should also possess the following:

  • Excellent problem solving and prioritisation skills
  • Attention to detail
  • Ability to deliver training in all mediums
  • Excellent, friendly, persuasive and impeccable communication skills
  • A positive attitude, energetic approach and self-motivation are all essential
  • Passionate about the not-for-profit sector

To apply for this role email rod@resourceondemand.com or contact us on 020 8123 7769 (quoting the reference number above).