/Salesforce Customer Success Manager

Salesforce Customer Success Manager

Resource On Demand Limited
January 29, 2024
N/A, United Kingdom
Job Type
Salesforce, Salesforce Community Cloud
Base Salary
£30k to £40k
Work Hours
Full Time


Our client are looking for a Salesforce Customer Success Manager. They are a forward-thinking company that values innovation, collaboration, and continuous learning. If you are ready to embark on a rewarding journey in the Salesforce ecosystem and have a background in recruitment, we want to hear from you!

This role is perfect for someone at the early stages of their Salesforce career journey, offering ample opportunities for growth and development.


As a Salesforce Customer Success Manager, you will be responsible for working closely with SMB size clients to guarantee the ongoing success of their Salesforce implementations. The ideal candidate will have made the transition from a recruitment background to Salesforce and possess experience with Salesforce communities.

You'll be responsible for leading workshops and training sessions during the onboarding stage to empower clients to maximise the benefits of their Salesforce org. Provide guidance on best practices and ensure a smooth transition for clients adopting Salesforce.


As the Salesforce Customer Success Manager you would ideally have the following:

- Demonstrate a super user level of proficiency in your current CRM/ATS.
- Translate this expertise to optimise Salesforce configurations for recruitment-specific workflows.
- Ideally possess knowledgeable understanding of the Salesforce platform.
- Ideally be knowledgeable in User Acceptance Testing (UAT) and System Testing.
- Ensure that Salesforce solutions meet quality standards and fulfill user requirements.

Experience Requirements

Leverage deep knowledge and experience in the recruitment industry. Understand the unique challenges and opportunities within the recruitment sector to tailor Salesforce solutions effectively.



Educational Requirements

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