Here at Resource on Demand, we strive to perfect our knowledge and experience of what makes a great Salesforce Architect. And having spent years of sourcing Europe’s top talent, we have witnessed some of our most loyal candidates develop from humble beginnings to go on to be one of the industries renowned Salesforce Architects.
So, what makes a top Salesforce Architect? Read on for the 5 most sought after soft skills you should possess to be a great Architect
A natural leader
Don’t confuse “Leader” and “Manager”. Remember you will need to lead your own project journey from start to finish. It is your responsibility to control the outcome of this project and as a Salesforce Architect you should have the confidence to do so. We suggest focusing on small projects in your current role to build a portfolio of your work. And don’t forget the all important recommendations – ask colleagues you have worked with on projects to recommend you on LinkedIn, to show your skills and what role you played within the projects.
Your consultative skills are vital as a Salesforce Architect. You’ll be responsible for resolving customer support problems during your projects. Plus you may find yourself having to deal with conflicts over decision making, and of course making sure your customers feel highly satisfied with your service throughout the project life-cycle.
Communicative and persuading
As a Salesforce Architect, the ability to visualise and interpret your customer’s ideas, or your own is the backbone of any project. You must be articulate, as you want will need to communicate these ideas to your team and ensure they understand instructions from you. It also helps to be able to influence a project and get buy-in from customer stakeholders and your team. Often you may need to persuade them to carry out tasks they might not necessarily agree with. Encouraging great team and customer collaboration is essential to the success of any project. Remember there’s no “I” in team, unless you spell team the French way.
Development & Methodologies
You will need to have a constructive plan ahead of any Salesforce project you work on. Focus on building a strategy for your plan, taking the time to evaluate each step and make sure you communicate these updates to your team. The methods you choose to use is entirely down to you, but it is important that you have a clear plan of what you need to accomplish. And clear milestones and objectives.
A Salesforce Architect often finds themselves wearing may hats. The ability to manage multiple projects is essential, so being organized is an absolute must, as you could find yourself dipping into various projects throughout the week. And whilst most IT projects will have a project manager to make sure all resources are available when needed, you will still need to have an eye on key objectives of the project.
We hope this helps you discover, if becoming a Salesforce Architect is for you. And should you need further help on what makes a top one, we are here to help!