In true British fashion, Leicester City has demonstrated that you don’t need to have the best players to be a top performing team, which is challenging the idea around how start-up businesses are able to outwit bigger corporations.
We know first hand, how being a small niche HCM recruitment agency, can give bigger multi-national agencies a run for their money, when it comes to service and deliverability.
It’s not about the money, money, money
For starters, you don’t always need to throw pots of money at a problem to make it go away. Having the right processes in place that ensures good communication and great team work, is much better and more efficient, then continuing to spend money on things that just don’t work.
Also, making sure you have the right people on board with the right attitude, comes very close to having great processes. The success of HCM recruitment relies on good foundations and great people, all pulling in one direction. It is important that the team compliment each other, and covers all the essential skills needed within a business. You can’t just have all doers or rockstars, instead you need a combination of both to ensure the best results and service for your customers!
Once you have the right team in place, it is important that you create the perfect environment and culture to enable them to thrive. Enabling personal development and growth within their roles, will empower them to do better. And as manager, we need to remember to create a safety net that will identify potential issues before they crop up.
Figuring it out
Understanding the numbers behind the business is vital for the success of the team. Analysing the data is not about just above turnover and profit. Instead it is helps to know where your strengths and weaknesses are in your recruitment process, in order to make essential improvements, that will ultimately work wonders for your clients.
Creating the right type of incentives, is also important. Understanding what motivates individuals and the team, whether it is a pizza at lunchtime, or a pat on the back for a job well done, is important in showing how much individuals and the team are appreciated, and will motivate people to continually wanting to improve.
Finally, don’t forget the important things. This is not about how many sales were closed, but about what are the important things to individuals, which is very rarely work related.
These might be small lessons, but Claudio Ranieri, Manager of Leicester City, has demonstrated how the small things in life matter, and can be the difference between a team that works in harmony, or one that works completely out of rhythm.