Customer Engagement Salesforce Hub

How to Improve Your Customer Service in 2018

Theresa Durrant 2022-08-18T13:32:24+00:00 Cloud Article, Customer Engagement, Work Tips|

The New Year has finally arrived, and with it comes an increasing [...]

Are Social Media Networks selling out their Customers?

Theresa Durrant 2022-08-18T15:08:17+00:00 Cloud Article, Cloud Technology, CRM, Customer Engagement, Digital Marketing|

Social media began as a tool for people to connect [...]

3 Ways to say “Thank you”

Theresa Durrant 2016-11-17T15:25:03+00:00 Comment, Customer Engagement, Employers, HCM, Human Capital Management, Recruitment, ROD Team, Work Tips|

“The smallest act of kindness is worth more than the [...]

Customer Engagement (Part 2)

Theresa Durrant 2015-07-23T13:15:07+00:00 Customer Engagement|

The Human Years Following on from our previous blog, Customer [...]

Customer Engagement (Part 1)

Theresa Durrant 2015-07-07T15:20:56+00:00 Customer Engagement|

The Software Years Everyone wants to provide a good customer [...]

When two worlds collide….

Theresa Durrant 2022-08-19T09:27:06+00:00 Cloud Article, Customer Engagement, Networking, Telco|

Whilst our hardcore clients will know that we are firmly [...]

The Value of Big Data

Theresa Durrant 2023-04-24T11:08:07+00:00 Big Data, Cloud Article, Customer Engagement, Data Analysis, Infographic|

Most CO level executives know that they have to embrace [...]

Customer Service is King

Theresa Durrant 2014-09-29T13:10:07+00:00 Cloud Article, Customer Engagement, salesforce.com|

Throughout this year, we have been hearing how customer engagement [...]