The Ultimate Guide to a Career as a Salesforce Administrator
With a predicted 9.3 million new Salesforce jobs to be created by 2026, the demand for Salesforce talent is huge. With competitive salaries, excellent career progression and the ability to work entirely remotely, a move to Salesforce might be the best career decision you ever make.
Salesforce offers a diverse range of career opportunities to suit different levels of technical skills and experience. If you’re interested in learning Salesforce, you’ll need to consider the different Salesforce avenues from Salesforce Administrator, Salesforce Developer, Salesforce Consultant and many others.
Whether you have no prior Salesforce training or are looking to take your Salesforce career to the next level, find your dream role with the world’s No.1 Customer Relationship Management (CRM) system today.
What is a Salesforce Administrator?
A Salesforce Administrator is vital to the running of Salesforce CRM platform operations. Salesforce Admin jobs are popular Salesforce entry-level jobs because they typically don’t require technical skills such as coding. Instead, Salesforce administrator’s build and configure technology solutions to create greater organisation without using code.
Essentially, Salesforce Administrators are experts in the Salesforce CRM software and enable users to get the most out of Salesforce technology. They understand how to make the platform deliver results for their business allowing them to better connect their customers, streamline sales activities and drive revenue growth. A Salesforce Admin job is a great starting point to your Salesforce career.
Anyone with an interest in IT and a passion for learning can land themselves a Salesforce Admin job and there are plenty of opportunities in Salesforce Administration careers for further development.
What does a Salesforce Administrator do?
There are numerous types of roles within Salesforce, each with their own specific focus. Salesforce Administrator jobs are hands-on, customer-facing roles. While some organisations consider the role of a Salesforce Administrator to be combined with other roles, core responsibilities include staying up to date with the Salesforce CRM platform, making it as easy as possible for teams to use the software to its maximum potential and providing Salesforce users with support.
A Salesforce Administrator solves problems within a business by customising the Salesforce CRM platform to deliver suitable solutions. A certified Salesforce Administrator is required to work with stakeholders, understand their needs and requirements and implement effective digital solutions across all departments of the company. If you’re confident speaking with clients and are a logical problem-solver, then you’re already halfway to becoming a top-notch Salesforce Administrator.
Why is a Salesforce Solutions Administrator role so interesting?
There are a number of reasons why a Salesforce Administrator job is interesting. Beyond the ability to work entirely remotely and learn more about innovative new technology, Salesforce Admin jobs are highly valued and respected within the Salesforce ecosystem.
If you are looking to land a people-facing role, learn more about the CRM platform, keep up to date with exciting new software configurations and broaden your Salesforce career prospects, a Salesforce Administrator job is the ideal career move for you.
How to land a Salesforce Administrator role?
We feel that we should reiterate that you do not need to have Salesforce knowledge to begin. Simply a passion for IT, desire to learn and a stand-out CV will go a long way. You should highlight your passion for Salesforce in your CV and shout about your valuable skills. Core skills aspiring Salesforce Administrators should have include data analysis, problem-solving skills and communication skills.
If you are completely new to Salesforce technology, you must be prepared to study and pass the Salesforce Administrator certification exam. Salesforce’s free online learning platform, Trailhead, offers training that can be accessed at home by anyone, no matter your Salesforce experience. This online course includes learning the fundamentals of Salesforce and building on that in a series of modules. It is estimated that the course takes between 115-125 hours to complete.
The team at Resource On Demand are passionate about connecting talent with the right Salesforce jobs. We understand that your Salesforce career is unique to you, which is why we don’t operate a one size fits all strategy.
What does progression look like for a Salesforce Administrator?
By starting out your Salesforce career as a Salesforce Administrator, you have a broad scope of opportunities for progression. Having gained specialist Salesforce knowledge and business expertise working with stakeholders to customise the Salesforce platform, you may choose to continue to upskill and become a Senior Salesforce Administrator.
Alternatively, as a valuable member in the Salesforce ecosystem, you can train in any other role including Salesforce Developer, Salesforce Consultant, Salesforce Architect, Salesforce Business Analyst and more. The opportunities for career progression in Salesforce are endless.
Salary expectations for a Salesforce Administrator?
In the UK, the average salary for a Salesforce Administrator can vary considerably from company to company and is dependent on a number of factors including the company location, role complexity and experience level of the candidate.
A Salesforce Administrator with a few years of experience who provides user support, carries out general system administration and configuration and manages updates could command a salary between £45-£60k. However, a Senior Salesforce Administrator helping manage a global enterprise level organisation or is managing the whole Salesforce instance would be at the higher end of this salary bracket.
