/Salesforce Delivery Manager Career
Salesforce Delivery Manager Career 2024-06-14T10:07:27+00:00

The Ultimate Guide to a Career as a Salesforce Delivery Manager


Salesforce is the world’s No.1 CRM platform with over 150,000 partners worldwide. The entirely cloud-based platform offers a diverse range of career pathways, each offering unique opportunities for professionals to excel.

With an extensive range of career opportunities, competitive salaries, excellent career progression and a flexible work-life balance, a career in Salesforce might be the best decision you ever make. And with a predicted 9.3 million new Salesforce jobs to be created by 2026, there is no better time to start a career in Salesforce.

In this career guide we’ll discuss the responsibilities, career prospects and salary expectations of the Salesforce Delivery Manager role so you can assess whether your personal strengths and experience are suited to the position.

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What is a Salesforce Delivery Manager?

The Salesforce Delivery Manager is an integral role in the Salesforce ecosystem. This Salesforce career involves overseeing the successful delivery of projects within an organisation including managing timelines, resources, budgets and ensuring that projects meet the client’s requirements. They work closely with cross-functional teams including developers, consultants and stakeholders and may also be required to facilitate cross-training of team members to enhance skills.

A Salesforce Delivery Manager is responsible for overseeing the planning, execution and successful delivery of Salesforce solutions, ensuring they meet the business needs and exceed client expectations. They play a crucial role in driving the success of projects, overseeing the project pipeline and ensuring the delivery of high-quality solutions to the company’s clients. Additionally, the Delivery Manager plays a key role in communicating between the project team and the client.

What does a Salesforce Delivery Manager do?

The key responsibilities of a Salesforce Delivery Manager include, but are not limited to, developing project roadmaps, ensuring alignment with client goals and objectives, supporting teams through the project lifecycle, collaborating closely with clients to understand their needs and monitoring project progress, identifying potential risks and implementing proactive measures to mitigate them.

Essentially, they make sure everything runs smoothly, from timelines to budgets and ensure that the client’s needs are met. They work closely with teams and clients, keeping everyone in the loop and resolving any bumps along the way.

Salesforce Careers
Salesforce Careers

What experience do I need to become a Salesforce Delivery Manager?

A Salesforce Delivery Manager must have a strong understanding of Salesforce platform capabilities and best practices as well as a demonstrated ability to lead or support teams throughout every stage of the project lifecycle. In terms of skills, a Salesforce Delivery Manager should have excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and clients as well as strong analytical and problem-solving skills.

How do I get a role as a Salesforce Delivery Manager?

To land a role as a Salesforce Delivery Manager, candidates need a strong background in Salesforce implementation and they typically come from functional roles with a focus on business processes, requirements gathering and solution design. Pursuing Salesforce certifications including Salesforce Administrator and Salesforce Consultant certifications is a good way to build an understanding of Salesforce implementation strategies and stay updated on Salesforce best practices.

In terms of the interview process, employers will likely include a series of scenario-based questions to assess your problem-solving skills and gauge your leadership abilities. Candidates should be prepared to discuss their experience managing Salesforce projects, handling challenges and driving successful outcomes by drawing on real-life scenarios.

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What progression opportunities are there for a Salesforce Delivery Manager?

As a Salesforce Delivery Manager there are various progression opportunities available to you. To progress to a Senior Salesforce Delivery Manager role, you would typically need to take on more complex projects, mentor junior team members and showcase your ability to successfully deliver large-scale Salesforce projects.

Alternatively, Salesforce Delivery Managers may find they transition well into a Salesforce Solutions Architect position which would involve gaining experience in designing and implementing complex Salesforce solutions.

For each one of these Salesforce pathways, it is essential to continue to develop skills, stay updated on industry trends and consider obtaining relevant Salesforce certifications to enhance your career growth in this field.

What salary can I expect as a Salesforce Delivery Manager?

The salary of a Salesforce Delivery Manager can vary depending on experience, Salesforce certifications, whether the role is with a Salesforce customer or partner and location and size of the Salesforce company. The average base salary of a Salesforce Delivery Manager is £65k to £75k, though a highly experienced candidate applying for a more senior position is likely to attain a much higher salary.

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