The Ultimate Guide to a Career as a Salesforce Change Manager

With the Salesforce ecosystem expanding so much, there has never been a better time to work in Salesforce. As Salesforce also expands its product suite through innovation and acquisition, the landscape of Salesforce roles and responsibilities is continually changing. Depending on your skill set, expertise and personality, the perfect job in Salesforce is waiting for you.

As a Salesforce recruitment agency, at Resource On Demand are frequently asked by clients for advice around the many Salesforce career titles, what they mean and what skills they require. In this Salesforce careers guide we’ll provide an overview of the Salesforce Change Manager position to help connect you with your ideal Salesforce job.

What is a Salesforce Change Manager?

The ability to adapt to change is an integral part of successful business growth. New technologies are constantly developed, new metrics must be tracked, and new competitors enter the market. Change management is a process that supports individuals and companies through changes, from the earliest stages of change planning to successful implementation and analysis of success.

A Salesforce Change Manager plays a crucial role in managing changes to a Salesforce instance and facilitating change management processes. The Salesforce Change Manager guides organisations through the implementation of various types of change including technology innovations, crises and organisational restructuring to ensure shifts in processes are smooth and successful.

What does a Salesforce Change Manager do?

The core purpose of change management is to address the impact of change on people. It helps both people and organisations reach their full potential through analysing potential roadblocks, reducing risks, and improving metric tracking. Change management procedures must be adjusted to meet the needs of specific companies, employees, customer bases, and industries including Salesforce.

Salesforce change management refers to the practices that organisations use to effect technological changes related to Salesforce including initially adopting Salesforce, upgrading to new or additional Salesforce features or products and restructuring business processes to better leverage Salesforce capabilities. On that account, the main responsibilities of a Salesforce Change Manager include developing and implementing change management strategies to support Salesforce adoption, collaborating with stakeholders to gather requirements, ensuring all projects adhere to salesforce change management best practices and reporting on change management outcomes.

A Salesforce Change Manager also creates and delivers clear, consistent change communication plans to keep all relevant parties informed, provide ongoing support and coaching to users, helping them navigate the new system, manage and address risks and issues if they arise and suggest improvements. For this reason, the Change Manager role is a high-tier position in the Salesforce ecosystem with considerable influence and decision-making power.

Why is a Salesforce Change Manager Role so Interesting?

Working in Salesforce provides many benefits and the Salesforce Change Manager is extremely rewarding for those with an interest in change management.

The Salesforce Change Manager role is a dynamic position that combines client interaction and technical expertise, making it exciting to those who are comfortable in a client facing role. The role of the Salesforce Change Manager position plays a significant part in driving the success of a business by empowering employees throughout the change process, reducing the amount of time required to implement a change, mitigating risk associated with new processes and ensuring the success of new initiatives. Because of this, it is a highly interesting, rewarding and influential Salesforce career.

How do I get a role as a Salesforce Change Manager?

The Salesforce Change Manager role is a high-tier position, so you’ll need to have a proven background with change management, with a focus on Salesforce to land this Salesforce job. Candidates for this role must have experience of facilitating technology implementations, ideally with the Salesforce platform, and will be able to demonstrate this by drawing on real life examples from their current job or internships. As well as carrying technical expertise, successful candidates will have a number of key skills including excellent communication skills, leadership skills and project management skills with the ability to effectively prioritise and manage workload.

What progression opportunities are there for a Salesforce Change Manager?

Jobs in Salesforce provide a varied and dynamic career, offering multiple avenues for growth and advancement. Salesforce Change Managers must continually adapt to shifts in business models, regulatory adjustments, and technological innovations. This constant evolution ensures that Salesforce Change Managers are always learning and refining their skills.

Thanks to increased digitisation, remote work opportunities and evolving customer demands, there’s never been a better time to be a Salesforce Change Manager. Every sector, whether tech, healthcare, or retail, requires a Change Manager. While the demand is steady, it’s also competitive, with businesses always on the hunt for the most competent change management minds.

So, if you’re looking to start a career in a field on an upward trend with a high degree of job stability, then Salesforce Change Management jobs are right for you.

What salary can I expect as a Salesforce Change Manager?

One of the many advantages of careers in Salesforce is the competitive salaries. The Salesforce Change Manager salary can vary depending on factors such as experience, location and company size. In the UK, Salesforce Change Managers can attain a base salary of £40-£45k. However, salaries can range higher based on expertise, certifications and the complexity of the projects handled. A more senior Salesforce Change Manager can command a higher salary because of their greater experience level and specialist skills.