The Ultimate Guide to a Career as a Salesforce System Tester
As the world’s leading customer relationship management (CRM) platform, Salesforce is rapidly being introduced to businesses across the world to manage customer relationships, streamline operations and drive growth. With 9.3 million new Salesforce jobs to be created by 2026, the demand for skilled Salesforce professionals is huge and there has never been a better time to work in Salesforce.
Salesforce is widely adopted across industries and companies for its flexibility and support. However, businesses must continually test, maintain, and upgrade their Salesforce systems to stay competitive. This is where Salesforce testing, a crucial process that ensures the system’s quality and alignment with business needs, comes into play.
As a Salesforce recruitment agency, we at Resource On Demand are frequently asked by clients for advice around the many Salesforce career titles, what they mean and what skills they require. In this Salesforce careers guide we’ll provide an overview of the Salesforce System Tester position to help connect you with your ideal Salesforce job.
What is a Salesforce System Tester?
The Salesforce System Tester is a vital role in ensuring the robustness and reliability of the software solutions developed on the Salesforce platform. They are responsible for ensuring the quality and functionality of Salesforce implementations. The Salesforce System Tester works closely alongside developers, project managers and other stakeholders to assess factors such as risk, value, efficiency, and quality of the Salesforce development and they report back to the leadership.
At the heart of a Salesforce Tester’s responsibilities is the need to validate functionality, performance, usability, and security of applications. Tasks may include creating, organising, and implementing a test strategy for any given application or large project, including integration, migration, regression, and proper documentation sign-off. This role also necessitates close mentorship and support for team members.
What does a Salesforce System Tester do?
Salesforce testing is a crucial process that ensures the Salesforce system’s alignment with client’s needs. Some of the main roles and responsibilities of a Salesforce System Tester include providing clear and concise communication with team members and stakeholders, and utilising Salesforce testing experience to improve testing processes and methodologies.
Typical day-to-day tasks of a Salesforce System Tester include conducting manual testing of Salesforce applications to ensure quality and compliance with specifications, collaborating with stakeholders to understand requirements and ensuring thorough testing coverage, identifying, documenting, and tracking defects, and working with development teams to resolve issues.
Why is a Salesforce System Tester Role so Interesting?
There are a number of reasons why the Salesforce System Tester role is so interesting.
Salesforce testing plays a pivotal role in maintaining Salesforce’s reliability, efficiency, and security. It employs various methods to ensure all system parts function correctly and can handle real-world scenarios. It paves the way for a smooth and error-free salesforce experience and boosts business operations and productivity, allowing businesses to reach their full potential, knowing their salesforce system is robust and error free.
By implementing automated testing services in your Salesforce system, you can streamline your business operations and reduce reliance on manual troubleshooting and fixes. This not only enhances the quality and reliability of your Salesforce system but also boosts your overall business productivity and efficiency. On a personal level, it’s rewarding to help businesses improve their internal operations.
How do I get a role as a Salesforce System Tester?
To land a role as a Salesforce System Tester, successful candidates will have a solid understanding of Salesforce architecture, its various cloud offerings, customisation features and Salesforce quality assurance best practices. Ideally, the individual will have proven experience in manual testing, specifically within Salesforce environments, and will be able to demonstrate this by drawing on real life examples from their current job, internships or volunteering. Salesforce also offers a range of certifications that can help validate your skills and knowledge. For testers, the Salesforce Certified Administrator certification can be a good starting point.
Candidates for this role need to have a number of key skills including excellent communication skills and the ability to work independently as a self-starter. It’s also important to understand how to use Salesforce testing tools and how Salesforce business processes work. The role requires someone who can direct and coach by example, has a solid technical background and understanding of client’s needs. They will have a willingness to solve complex problems as well as simple tasks with equal energy and excitement to provide the highest level of quality in every delivery.
What progression opportunities are there for a Salesforce System Tester?
The career progression for a Salesforce Tester is varied and dynamic, offering multiple avenues for growth and advancement. As a tester gains experience and enhances their skillset, they can progress through different roles, each with increasing responsibilities and rewards.
At the start of their career, testers typically begin as Junior Salesforce Testers working under the supervision of Senior Salesforce Testers or Salesforce Test Leads. Here they assist with test case creation, manual testing, bug reporting and re-testing. With a few years of experience, testers can progress to a Senior Salesforce Tester role. They are responsible for designing test strategies, managing the testing process, automating test cases and mentoring Junior Salesforce Testers.
With substantial experience and leadership skills, a Salesforce Tester can become a lead or manager which involves managing the entire testing team, overseeing the testing process and making strategic decisions related to testing. Alternatively, as a Salesforce Quality Assurance Analyst, the tester focuses more on the quality processes, ensuring they align with industry standards and best practices.
As you progress your career, you may also want to double down on a specific niche or move to a different type of company. If a tester is interested in the intersection of business and technology, they might transition to a Salesforce Business Analyst role. With a broad understand of Salesforce, a tester can also transition to a Salesforce Consultant role.
What salary can I expect as a Salesforce System Tester?
The average salary of a Salesforce System Tester can vary depending on factors like experience, location and company size. In the UK, Salesforce System Testers can command a base salary of £35k-£37k. However, salaries can range higher based on expertise, certifications and the complexity of projects handled. A more senior Salesforce System Tester can attain a higher salary because of their greater experience level and specialist skills.
